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Mast Permit Replacement

Why Washington WSLCB Does Not Accept Digital Copies of the MAST Permit

By Wally Rohde

In the age of smartphones and digital wallets, it can be surprising that not everything is going paperless—including your Mandatory Alcohol Server Training (MAST) permit in Washington State. While storing all your essential documents on your phone might be convenient, Washington State law still requires alcohol servers to carry a physical, printed MAST permit while […]

In the age of smartphones and digital wallets, it can be surprising that not everything is going paperless—including your Mandatory Alcohol Server Training (MAST) permit in Washington State. While storing all your essential documents on your phone might be convenient, Washington State law still requires alcohol servers to carry a physical, printed MAST permit while on duty. In this blog post, we'll dive into why the state doesn't accept digital copies, the potential consequences of not having a physical permit, and how to get a replacement if yours is lost or damaged.

Why Washington WSLCB Requires Physical MAST Permits

Washington State requires a physical MAST permit instead of accepting digital versions primarily because of regulatory compliance and enforcement. The Washington State Liquor and Cannabis Board (WSLCB) oversees the training and certification of alcohol servers, focusing on ensuring responsible alcohol service, preventing underage drinking, and minimizing alcohol-related harm. To facilitate effective inspections and maintain compliance standards, the WSLCB mandates that all MAST permit holders carry a physical card while working.

During routine inspections, law enforcement officers or WSLCB inspectors must quickly verify the validity of alcohol server permits. A printed permit allows officials to swiftly verify your credentials without complications arising from technology issues—such as a drained battery, broken phone, or issues accessing an app or image. A physical permit is straightforward, easy to examine, and doesn't rely on the variability of digital devices.

Another reason for maintaining physical permits is data security and privacy. The WSLCB is concerned with ensuring that the permit verification process remains secure and does not expose individuals' private information. Digital formats could introduce privacy risks if someone accesses a server's personal information stored on their phone during inspections. This tangible method keeps the verification process secure and simple without the potential data breaches that digital solutions might carry.

The Consequences of Not Having a Physical Permit

If you're caught serving alcohol without your physical MAST permit, you could face serious repercussions—both personally and for your establishment. WSLCB requires all alcohol servers to carry their physical permit while on duty, and failing to comply can result in fines for both the server and the business.

For alcohol-serving establishments, a compliance violation could result in hefty fines, warnings, or, in severe cases, suspension of the business's liquor license. Therefore, servers must understand the importance of their physical permit and have it readily available whenever they are on the job. Even if you've taken the MAST training and have a digital photo of your card, it's not considered valid in the eyes of state regulations.

How to Get a MAST Permit Replacement Card

Life happens, and physical cards can get lost or damaged. Fortunately, replacing your MAST permit is straightforward. Suppose you've misplaced your MAST permit, or it's become unreadable due to damage. In that case, the first step is to contact the provider that issued it. They typically have a process to verify your information and issue a replacement card.

If you received your MAST permit through A+ Server Education, you're lucky—they make the replacement process simple and convenient. To get started on a replacement, visit their website at www.aplusservereducation.com or contact us by phone or email. You'll need to provide some basic information, such as your name, the date you completed your training, and possibly some proof of identification. A small fee may be associated with issuing a replacement card, so check the details on our website.

In general, you should expect to receive your MAST permit replacement within a few days, so it's a good idea to initiate the process as soon as you realize your card is missing. Until your replacement arrives, you must keep a copy of your replacement permit receipt to show proof you have started the replacement card process. If an inspector asks for your MAST permit, tell them you have lost the original, paid for a replacement card, and are awaiting it in the mail. The state of Washington knows we have to mail the physical permit, and it can take a few days for you to receive it by mail.

Verifying Your MAST Permit Status

Suppose you're unsure whether your MAST permit is still valid or want to verify your information. In that case, you can use the Washington State MAST Permit Checker. This is a helpful tool to ensure that your permit information is up to date and correctly registered with the state. You can enter your details to verify the status of your permit, which is particularly useful if you've recently requested a replacement or completed the MAST training.

Tips for Keeping Your Physical MAST Permit Safe

To avoid the hassle of needing a replacement, consider these tips for keeping your MAST permit safe and readily accessible:

  • Protective Sleeves: Store your permit in a protective sleeve or laminate it to protect it from spills, tears, or other potential damage while working in a busy restaurant or bar environment. If you choose to laminate the permit, please sign it before lamination.
  • Dedicated Place: Keep your permit in a specific location—like a wallet or a secure pocket in your work apron—so you always know where it is. Consistency will help you avoid misplacing it.
  • Backup Plan: While the state doesn't accept a digital copy in place of the physical card, keeping a photo of your permit on your phone can be helpful as a temporary backup for personal reference or in case you need to re-order it.

Conclusion

While it might feel old-fashioned in today's digital world, Washington State's requirement for a physical MAST permit is rooted in practical enforcement, compliance, and privacy concerns. To avoid fines or issues during inspections, carrying your physical permit is essential when serving alcohol. If you've lost or damaged your permit, don't worry—getting a replacement is straightforward, especially if you completed your training with a provider like A+ Server Education.

Remember, compliance isn't just about following rules—it's about keeping yourself, your patrons, and your workplace safe. Ensure your MAST permit is always up to date, physical, and ready whenever you're on the job. If you need more information about your permit status, check it using the MAST Permit Checker, and keep your physical card protected to avoid disruptions in your ability to serve.

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