Find answers to the most commonly asked questions about our online alcohol server classes. If you’re experiencing a problem or need help, the solution will be here. Please make sure to look through all of the FAQ Knowledge Base content before contacting us to ensure you get what you need as soon as possible. This page is for the California ABC RBS FAQ explicitly of the California RBS Certificate. If your question is of a more general nature, check out our General FAQs page.
If you cannot find an answer to your question after reviewing both pages, then contact our support team.
I have lost or someone has stolen my server’s certificate; how do I get a replacement?
Print or download your RBS Certificate by logging back into the CA RBS Portal to print your state certification. Click here to go to the RBS Portal
How long is my ABC RBS server certificate good for?
Responsible Beverage Servers certificates expire every three years from the day you complete the RBS final exam.
What is the required passing percentage to receive my certificate?
You must pass the RBS final exam is 50 question, and you must receive a score of 70% or better. The final exam is hosted on the RBS Portal website.
Are you an approved California Department of Alcoholic Beverage Control (ABC) Provider?
We have meet or exceeded the requirements to be an approved California RBS Training Provider. Our provider number is #312-654-990.
Does the server have to carry the certificate with them, on their person?
The server must have the certificate along with valid ID for liquor service on the premises when they are working and available for inspection.
How do I register for a ABC RBS Server ID number?
What if I misspelled my name in the California RBS web portal?
Servers often misspell their names or use incomplete names which creates difficulties in confirming training. The California ABC RBS team now has the ability to correct errors or update name changes.
Servers can contact the California RBS at onlineservices@abc.ca.gov to request changes. The changes may require proof of legal identity.
What is the definition of an alcohol server under AB 1221?
An alcohol server, as defined under California AB 1221 includes anyone who does any of the following:
What is the definition of an alcohol manager under AB 1221?
A manager means any person who trains, hires, or oversees alcohol servers at an ABC on-premises licensed establishment, or any person who makes policy or operational decisions about how alcohol service is performed at an ABC on-premises licensed establishment, including but not limited to; when to check identification and when to refuse service to a customer.
How to contact the California Department of Alcoholic Beverage Control?
California Department of Alcoholic Beverage Control
3927 Lennane Drive
Sacramento, California 95834
Phone 916-419-2500
California Department of Alcoholic Beverage Control
Who Must be Trained Under AB 1221?
Beginning in July 2022, any ABC licensee who has an “ABC On-Premises License” will need to have their staff (alcohol servers and managers of alcohol servers) trained and certified in RBS within sixty (60) days of the date of initial employment. This includes but is not limited to restaurants, bars, fast casual dining, tasting rooms (including off-sale locations), hotels, and stadiums.
RBS certification means that the alcohol server has successfully completed training by an ABC approved training provider and passed the alcohol server certification exam (hosted by ABC). Once the server has successfully completed the training and exam, their certification is valid for 3 years.
The alcohol server certification must be renewed prior to its expiration to remain valid. “ABC On-Premises License” means an ABC license that grants the privilege to serve alcoholic beverages to customers who then consume them on the licensed premises.
The following license types have On-Premises privileges: Type 1, 2, 3, 4, 23, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 76, 77, 78, 80, 83, 86, 87, 88, 99.
How long can I access the training course?
Once you have purchased our online training course you will have 30 days to complete the training before your course access expires.
How to renew your California RBS Certification.
Servers who became certified after the Spring 2021 are now eligible to renew their RBS Certifications. For a server to renew their RBS Certification they must be in their eligibility window (90 days before current certification expiration). Here are the steps for recertification:
The California ABC provides the video above on how to register on the RBS web portal and where to find your Server ID number required for us to report your course completion to the ABC.
California RBS Training FAQ (Responsible Beverage Service)
California Responsible Beverage Service RBS Training Online